Apr 24th 2011, 21:33:04
Dibs:
I'd be inclined to have some sympathy for companies if their practices and way of doing business weren't so dirty and underhanded. I assume that much of it is because of inefficient red tape and flat out greed.
Have you tried to cancel an account with bell at all? I did, at least three times and received bills from them for half a year after the first.
If you don't pay? They send it to collections agents, who are, of course, wanna-be gangsters that threaten you and your family until you pay back every dime that they claim you owe them.
Hell, they don't even care if the person they are threatening is the person who actually owes them money.
That might sound like a totally separate issue, but ordinary non-business type of people flat out don't care. Treat us right and we will be glad and happy to support those companies and pay for extra services.
I see this thing every day at work. I give good service to people, they buy more things. I treat them fair and don't gouge them and they keep coming back to our company. I'm honest with them and they choose us over the others, even if the top people make it difficult as fluff for the low level guys to do their jobs.
Treat your customers right and there wouldn't be a problem.